Privacy Policy
A LEGAL DISCLAIMER
Welcome to Hera Escapes! Your privacy is important to us, and we are committed to safeguarding and respecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you interact with us, whether through our website, booking platforms, or other communication channels.
By using our services, you agree to the terms of this Privacy Policy. Please read it carefully to understand how we manage your personal information. If you have any questions, feel free to contact us at getintouch@heraescapes.com
INFORMATION WE COLLECT
We may collect the following types of personal information:
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Personal Details: Name, email address, phone number, and postal address.
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Booking Information: Details of your bookings, including travel dates and accommodation preferences.
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Payment Information: Billing address and payment details (processed securely via third-party payment gateways).
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Communications: Emails, messages, and feedback you provide when contacting us.
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Technical Data: IP address, browser type, and other data collected via cookies when you visit our website.
HOW WE USE YOUR INFORMATION
The information we collect is used for the following purposes:
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To process and confirm bookings.
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To provide customer support and respond to inquiries.
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To improve our website and services.
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To send booking confirmations, updates, and relevant communications.
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To comply with legal and regulatory obligations.
SHARING YOUR INFORMATION
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with:
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Service Providers: Such as payment processors and housekeeping services, to fulfill your bookings.
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Legal Authorities: If required by law or to protect our legal rights.
DATA SECURITY & DATA RETENTION
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes secure servers and encrypted transactions. We retain your personal information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When no longer needed, we securely delete or anonymize your data.
YOUR RIGHTS
You have the right to:
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Access, update, or delete your personal information.
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Withdraw consent to data processing (where applicable).
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Opt out of receiving marketing communications
To exercise your rights, please contact us at getintouch@heraescapes.com
COOKIES
Our website uses cookies to enhance user experience and analyze website traffic. By using our site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for updates.
GET IN TOUCH
If you have any questions or concerns about our Privacy Policy or how your data is handled, you can reach us at:
Hera Escapes
[Insert Address]
[Insert Email Address]
[Insert Phone Number]